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Rewards Program Terms & Conditions

Rewards Program Membership 

  • Rewards Program is open to individuals who are 18 years or older with an active email address.
  • To earn Rewards Points, Members must purchase through Retail Prodigy Group TOMS Stores or Tomsaustralia.com.au - Not valid on purchases made in stockists of TOMS or TOMS.com
  • Membership and rewards from Rewards Program only valid in Retail Prodigy Group TOMS Stores and TOMSAustralia.com
  • An individual becomes a member as at the Join Date.
  • An individual is deemed to be a member when they join the Rewards Program in store or online.
  • At any time members may only have one account to the Rewards Program.
  • Members may not transfer their account or Rewards to another person.
  • Retail Prodigy Group reserves the right to modify, refuse or terminate a members account to the Rewards Program.
  • A member may end their membership of the Rewards Program at any time by unsubscribing using the links in marketing communications or by contacting Retail Prodigy Group Pty Ltd on 03 9530 5016 or email .
  • By joining the Rewards Program an individual consent's to Retail Prodigy Group Pty Ltd and TOMS Inc contacting them with customer and marketing information and notifying them of Rewards or other products, events and special offers


  • Members earn points based on making valid purchases.
  • Members are required to earn 30 points or more to receive a Rewards Voucher of $30. 1 point = $10 therefore a member needs to spend $300 or more to receive a $30 Reward Voucher.
  • Where a valid purchase is made in-store points will be allocated to the member Rewards Program account on the day the transaction is made.
  • Rewards cannot be sold, transferred or assigned and are not redeemable for cash.
  • Rewards cannot be used for purchases on TOMS.com.
  • Rewards can only be used at a Rewards Program participating stores operated by Retail Prodigy Group including tomsaustralia.com.au .
  • Specific terms and conditions relating to the use of Reward Vouchers will be clearly included in the Reward Voucher email sent to the member.
  • When a member returns a purchase for a return the net amount of the transaction will be deducted from the members points balance.
  • Some exclusions may apply when redeeming Reward Vouchers.
  • Members must show their Rewards Voucher in-store to redeem them or use the code presented on tomsaustralia.com.au 
  • If a member doesn't spend the total of the Reward Voucher a Credit Voucher will be issued for the balance.
  • Rewards Voucher cannot be used in conjunction with any other offer.
  • All Reward Vouchers have an expiry date and must be used by that expiry date.